Category: Homeowners Insurance

Why does my insurance agent need to inspect the exterior of my home?

Trust.

That is what I sell. Trust.

I have a license to sell insurance. But what I really want to sell is trust. I want you to trust that I have your best interest in mind, not mine. I have a wife and two kids. I have 2 jobs. I could use some extra income. But I am not going to sell you something that you don’t need or something that will cause you a massive headache down the road.

What the heck am I talking about?

Suppose you call an insurance agent for a quote. You give the agent all the details of your house. The agent gives you a quote that knocks you off your feet! You sign, pay and go on your way with your brand new policy. Life is good.

A few weeks later you get a call from the insurance company (not the agent) telling you they are going to inspect your home. It’s more common that you realize. Seven out of 10 new homeowners policies we write are inspected. The inspector comes out, measures, snaps photos and goes back to the company with a report. About a week later you get a letter indicating your coverage is going to increase and your policy will cancel if you don’t install a hand rail on those 3 steps that have been there for 30 years. Your new policy is now going to cost you $300. Welcome to the agency!!

That’s why we inspect your property. Because we know what we’re looking for. Because we know that the rate may be lower but it could cost you time, money and a lot of aggravation if you switch policies.

Anytime we write a homeowners policy we use the same process. We gather information, plug the info into a cost estimator program to determine the appropriate amount of coverage and inspect the property. The agent property inspections are important to make sure the information we have on the house is accurate as well as to make sure there are no issues if and when the company inspects the property.

So if an agent wants to inspect the exterior of your home, tell him yes please.  It’s in your best interest.  If you don’t trust that your agent has your best interest in mind than start looking for a new agent immediately.

Because more than price, you should choose your insurance agent based on trust.

Keith Laskey